This policy describes how KECHOO collects and uses information through kechoo.com, quote forms, email, and related sales support.
Information we collect
We collect information you submit in quote forms, emails, file uploads, and customer support. This can include name, company, country, email address, phone number, shipping details, product requirements, machine details, drawings, and photos of blades or labels. Server logs and essential cookies record technical data needed to operate the site.
How we use it
We use this information to answer enquiries, prepare quotations, arrange shipping, provide technical support, prevent spam and abuse, and keep business records. We do not sell enquiry lists.
Processors
Hosting, email, logistics, and security providers may process information when needed to run the site and fulfill an order or quote. kechoo.com is served through Cloudflare, which may set essential security cookies and collect limited traffic diagnostics.
Cookies and analytics
Essential cookies are used for site operation, security, and form submission. Cloudflare may collect aggregated performance data. If a marketing analytics tag is added later, this page will be updated before that tag is used to measure identifiable campaign traffic.
Retention
Quotation, order, and quality-claim records are kept for as long as needed for commercial follow-up, accounting, warranty review, and legal requirements.
Contact
Privacy questions can be sent through the contact page or [email protected].